Services

We view the success of our clients as the foundation of our business. In order to help our clients to finish their projects on time within budgets, we provide the following services:

• Business and System Analysis

We start each project with detail understanding each client's needs and business areas, then based on each client's specific requirement, we provide our solutions with suggestions of how to resolve clients problems, the integration plans for the new system to migrate from the existing ones, and possible customization in our system.

• Customer-centric project management

Due to the differences in project planning, budgets, workflow and resources for each client, the requirements for system software are also different. We design the system with highly configurability, which will provide the version that fits the clients' needs. Operators will have not only easier operation experiences, but also better system performance. Clients will benefit from the configurable system design paradigm in the future for easier upgrade experience.

For some clients' specific requirement, we provide customization service, and design the module to fit the need.

• System Integration

Due to the nature of our system software, we provide the interface modules for the equipments from different vendors. Based on open standards, we have developed lots of interfaces with different systems. However, each client has different business model, which requires lots of customization for the interface with the vendors. We provide the service for the system integration development.

• Data Migration

Data migration is part of the process of system integration. We help our clients to migrate their data from their legacy system, and protect their valuable data, and guarantee the system migrate smoothly to new system without affecting the business operation.

• Installation and Testing

\The system product that we provide are across-the-board solution that integrates the separate workflow into one, which needs lots of efforts for the installation and testing. We provide all the necessary service.

• Maintenance and Training

We provide all the necessary maintenance service according to the contract, and comprehensive training materials.

• System Upgrades and new projects

We provide system upgrades according to the contract, and based on new requirements, we provide add-on service for the system.